What We Collect and Why We Use It
We collect the information you provide when registering — your name, contact details, and the mobile wallet number you use for deposits or withdrawals via bKash, Nagad or Rocket. We also capture device and session data automatically: your IP address, browser type, and how you navigate
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the account area. This helps us verify your identity, process your transactions, and keep your account secure. Payment data tied to bKash, Nagad or Rocket transactions is used only to confirm funding and process payouts — we do not store full wallet credentials on our servers.
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We may also collect location signals at the session level to check whether access is available under your local law and eligible region. All data processing is done in accordance with the purposes stated here; we do not use your information for unrelated marketing without your
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explicit consent. If you contact our support team for account help or wallet verification, the details of that exchange are retained to track your query through to resolution. Retention periods vary by data type and are set out in the section below.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.